Providing Customer Services Diploma SCQF Level 5
SCQF Level 5 – GV5Y 45
Customer Services
This qualification is suitable for candidates interacting with customers regularly in their role.
This new Diploma in Providing Customer Services is suitable for those who perform routine tasks and collaborate with others at work. It is a mix of mandatory and optional units including Meta Skills – behavioural skills such as critical thinking and problem solving covered within the units.