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Customer Service Award | SCQF Level 5 | GP8V 45

This short award is suitable for candidates in a customer service role who would prefer a short course. Most of their role will incorporate routine and predictable tasks. It consists of 1 mandatory unit and 1 optional unit such as dealing with customers face to face, on the telephone, or by email.

Units achieved can be credited towards a full Customer Service SVQ at a later date if required.

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