Designing Services with People

£175.00

7 October 2026 - 10:00 - 15:30

GCVS, 348 Argyle Street, Glasgow G2 8LX

Free with Glasgow Funded Support
  • Are you curious about service design or co-design?  
  • Could you tap into lived experience to improve services or create new ones?  
  • Do you want to make participation more accessible and inclusive? 

We want to help you build confidence in implementing service design approaches in your work. This one-day training will help you to create meaningful collaboration and power-sharing opportunities.  

What to expect from this workshop 

This interactive session will guide you through the concepts of implementing service design and co-design in your work using resources, activities and discussion. We will work through mini-challenges so that you can gain experiential understanding on top of theoretical knowledge.  

Event details

This training session will start at 10am and finishing at 3.30pm. The training space will be available until 5pm to enable attendees to work or connect.

Lunch and refreshments will be provided.

The venue is GCVS, 348 Argyle Street, Glasgow G2 8LX

What are past participants saying?

The training provided an opportunity to look at my own practice and reflect on how this could be more inclusive and engaging for the people I work for. It was a great opportunity to speak with other professionals about the positives and negatives they have faced in service design and how to maximise user/participant engagement. I would highly recommend this to any organisations/staff out there who are evaluating their service design and looking at how to include participants in a meaningful way. The training was inspiring!! 

– Emma Murray, Network Manager, Neighbourhood Networks

Who is it for? 

This session is for anyone with an interest in service design and co-design.   

Funded places are available for No Wrong Door partners, and organisations registered for our funded support.

If your organisation doesn’t currently meet the above criteria, you can learn more and sign up below.

If you have any questions or would like to find out more about this training, please email: policy.engagement@gcvs.org.uk.

You can also read more about the support we can offer with Engagement and Design here.

If you would like to be the first to hear about future events relating to Engagement and Design, please sign up for our mailing list here.

How to Sign Up

Funded Support is free for organisations that operate in the Glasgow city area.
Already got a Funded Support account? Please log in below, then sign up for your free place.
Is your organisation already registered? Ask the person who registered it to add you.
If not, register your organisation for Funded Support here.

GCVS Member: Not in Glasgow, but a GCVS member? Discounts available. Please log in, then sign up.

Standard Ticket: You are very welcome!

If you are a Third Sector member of No Wrong Door, we encourage you to consider signing up for our funded support. This provides free and easy access to training, guidance and advice via our website. If you do not wish to register for funded support, or are an NWD member outwith the Third Sector, please email policy.engagement@gcvs.org.uk to book your place. 

To book, click to “Sign up” below and go to the checkout page to complete your registration.

Do you have any access or learning needs?
Please let us if you have any accessibility requirements we can help with. When completing your registration in the checkout page, please let us know your needs and, where possible and with sufficient notice, we will do our best to accommodate them.

Privacy Notice

Who are we?
We are Glasgow Council for the Voluntary Sector (GCVS) based and registered at The Albany Centre, 44 Ashley Street, Glasgow, G3 6DS.

What is Personal Data and how do we use it?
Personal data is defined in the GDPR as “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly”.

The personal and organisational information which you supply to us may be used for the following purposes:-

  • Communicate with you to process your booking requirements
  • Share information with onsite catering facility to fulfil dietary requirements
  • To develop business plans to grow our business i.e. new services; fees; communication and customer needs
  • Share billing information with our finance department to process invoices for payment of goods and services
  • Conduct data and statistical analysis to monitor performance of our services
    We will NOT disclose any information to any third party without your prior consent.
    Type of Data Held
  • Name
  • Email address
  • Job Title
  • Organisation
  • Address
  • Dietary Requirements
  • Accessibility Requirements

Want a discount? Sign up for GCVS Membership or Funded Support for Glasgow City Organisations! Our membership is completely free for groups that don’t have any paid staff. For larger organisations, we have a tiered system to make contributions easy and fair.

Funded places on this training session are available for organisations that are members of GCVS, or No Wong Door, and those registered for our funded support.

GCVS members and organisations registered for funded support 

If you are already a GCVS member or registered for funded support, please log-in to book your place.

If you have logged in but are having issues booking your place, please contact: sectordev@gcvs.org.uk 

No Wrong Door members

If you are a Glasgow Third Sector member of No Wrong Door, we encourage you to consider signing up for our funded support for free and easy access to training, guidance and advice via our website. Registering is quick and easy and can be done here.

If you do not wish to register for funded support or are a NWD member out-with the Third Sector, please email policy.engagement@gcvs.org.uk to book your place. 

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