Volunteer Support Officer

Volunteer Support Officer

£23,904-£24,689 pa (pro rata 22.5 hours per week) + excellent benefits                

1 Post based in Glasgow, 1 post based in either Dundee or Aberdeen

Closing date: Wednesday 15th February 2017 at 11.30 pm

Interview dates: 28th February 2017 for the Dundee/Aberdeen post and 1st March 2017 for the Glasgow post

We’re looking for 2 well-organised individuals with broad experience of working with and supervising volunteers, to join us as Volunteer Support Officers and support volunteer involvement within Shelter Scotland.

Shelter Scotland operates Community Hubs in Edinburgh, Glasgow, Dundee and Aberdeen. Each multi-functional Hub offers a range of advice and support services, linked to our campaigning, volunteering and fundraising activities. Volunteering has been successfully embedded across all teams over the past few years, supported by strong staff buy-in and engagement with the volunteering programme. We are now ready to deliver a step-change in the number of volunteers we engage to support our work. But, we need your help.

Benefits include 30-days annual leave pro rata, the possibility of flexible working and significant opportunities for learning and development.

Your key responsibilities:

  • Recruiting, selecting and training new volunteers for a number of roles and helping local colleagues make sure that each volunteer is appropriately managed
  • Supporting the Volunteer Development Manager in the development and review of key policies and processes for volunteer involvement
  • Collating volunteer data on a monthly basis to help ensure we meet volunteering KPIs and facilitating opportunities to reward, recognise and value volunteers at a local level
  • Maintaining effective working relationships with external agencies and contributing towards, and participating in, effective team working.

 And what you’ll need:

  • A sound understanding of volunteer involvement  processes, ideally gained in a service delivery environment
  • The ability to use Microsoft Office applications to a high standard
  • Excellent communication and team working skills
  • A results-driven approach, a willingness to challenge the status quo and introduce new ideas, methods and processes and respect for others opinions.

Shelter Scotland is committed to safeguarding and promoting the welfare of clients, in particular children, young people and vulnerable adults, and expects all staff, workers and volunteers to share this commitment.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.

We’re here so no one has to fight bad housing or homelessness on their own.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them



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