Telephone Befriender Vacancy

Posted: 25th March 2026

Hours: 08:00 – 11:00 on 2 of any 7 mornings per week, as directed by the charity, plus a monthly training afternoon from 12:30 – 15:30, usually the 2nd Monday of every month.

Hourly Rate: £13.45

As a Telephone Befriender you will make Good Morning Calls at a pre-arranged time to our client base. Over time, you will build knowledge and trust in order to build a long-term and meaningful relationship with someone, whilst remaining professional.

Managing a case load, you will try to locate a client if our Good Morning Call remains unanswered. You will alert a contact person if the client’s safety cannot be verified.

When appropriate, you will escalate to a supervisor before alerting the Emergency Services.

This post is based in our offices in Port Dundas for the initial 12-month training period. Thereafter, a hybrid system of working from home and office may be offered.

Please email posts@goodmorningservice.co.uk or call 0141 336 7766 to request an application pack.

Closing Date: Wednesday 22nd April 2026
IF your application proceeds, we will contact you by 15th May 2026.

Expires: 22/04/2026