Session Supervisor

Posted: 21st April 2026

We are recruiting a Session Supervisor at GNWCAB who is the main operational lead for our drop-in and scheduled advice sessions. They ensure the smooth running of advice services, supporting advisers (paid and volunteer) in the delivery of high quality advice, handling difficult client interactions, and maintaining the flow and capacity of casework.

The role involves second-tier supervision, case checking, practical and emotional support, and on-the-ground problem solving. The post holder ensures that cases are followed up appropriately, escalates complex issues to managers, and helps maintain efficient and responsive service delivery. Occasionally, the post holder may provide direct advice to clients.

Expires: 2026-05-08

More Information: https://goodmoves.org/vacancy/a4sP1000001eDnZIAU/session-supervisor

Contact: recruitment@gnwcab.org.uk