Benefit basics for advisers in Scotland – 11-12 August – ONLINE TRAINING COURSE

You do not need to be a benefit expert to make a difference. This course is for anyone working with people on low incomes or with additional needs. You will learn the basics of social security and be able to identify which benefits are available to the people you work with. You will understand the key life events that can have an impact on benefit entitlement and recognise when someone should make a new claim or report a change in circumstances.


The course covers:

• The UK and Scottish social security systems

• Universal credit basics

• Disability and carers’ benefits in the UK and Scotland

• Benefit checks and knowing who can help


This course is aimed at advisers and support workers with no knowledge of benefits. This ‘one-day equivalent’ introductory level course will be delivered online over two mornings as follows;

11 August 2020

10.00 – 11.15 training session delivered via Zoom

11.15 – 11.45 break

11.45 – 1.00 training session delivered via Zoom

12 August 2020

Repeat of day 1 schedule

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