Making our Services Accessible
At GCVS, we are committed to making our services, communications, events and workplaces as accessible and inclusive as possible. We recognise that accessibility means different things to different people, and we continually review and improve how people access and engage with our work. We welcome feedback and encourage anyone with specific requirements to contact us so we can support their participation.
What steps are we taking?
- We launched our website to follow strict accessibility guidelines wherever possible and commit to regular audits to maintain compliance.
- Our branding was designed to follow advice on user-friendly fonts, colours, and readability.
- Whether offering in-person or online training and events, we ask our participants to inform us of their accessibility requirements when booking. We offer to provide transcripts, subtitling and other translation services where possible and when adequate notice is given.
- We also notify event facilitators of any requirements, for example, slowing the pace or providing written materials prior to a session.
- We gather feedback from people who use our services and review this information to help prioritise accessibility improvements.
Our Website and Communications
Whilst we make every attempt to ensure you get the most out of this website, you may find you can improve your browsing experience by altering particular browser settings.
We use the OneTap plugin so that users can easily adapt our website to suit them. This includes increasing or decreasing the font size and changing the website colour to grayscale, high contrast, etc. To find this tool, click the person icon (as shown on the left) to open the options.
Our team focuses on the readability of our communications and materials, using online tools to check and improve our language.
Our Office and Facilities
Our office at 348 Argyle Street, Glasgow, has been designed to support accessibility for visitors and staff.
- Our meetings, training sessions, and events take place on the ground floor, ensuring easy access for attendees.
- Lift access is available for anyone visiting our upper-floor offices.
- Accessible toilet facilities are available within the building.
- We aim to provide clear signage and a welcoming environment for all visitors.
- Staff are happy to discuss any access requirements in advance of a visit wherever possible.
If you have specific accessibility requirements, please let us know before your visit so we can make appropriate arrangements.
Tell us what you need
We know that accessibility is an ongoing process and we’re always looking for ways to improve. If you experience barriers when accessing our services, website, communications, office or events, we’d be pleased to hear from you.
Email: comms.team@gcvs.org.uk
Phone: 0141 332 2444
Glasgow Council for the Voluntary Sector
348 Argyle Street
Glasgow
G2 8LX