Our Aims

In order to make our services, communications and Glasgow head office more accessible, we are on a journey to improve accessibility. With the help of our team and those who use our services, we will continue to make improvements to our website, events, training programmes, and the Albany Centre building. 

What steps are we taking? 

  • Following an accessibility audit we have launched this new website working to strict accessibility guidelines wherever possible.
  • This follows an update to our branding, adapting to more user-friendly fonts, colours and guidelines.
  • With the shift to online events, we ask our participants to let us know of their accessibility requirements when booking. We offer to provide transcripts, subtitling and other translation services where possible and when adequate notice is given.
    • We also notify event facilitators of any requirements, for example, slowing the pace or providing written materials prior to a session. 
  • We have begun to move away from producing pdf materials where possible, instead creating online resources which are easier for people to access from their devices. 
  • Our team are focused on the readability of communications and materials, using online tools to check and improve our language.
  • We regularly collect the ideas and experiences of the entire organisation, analysing quarterly what requests have been made to prioritise the needs of our service users. 

We are also always happy to hear from those using our services about how we can improve – please email us

Our Website

Whilst we make every attempt to ensure you get the most out of this website, you may find you can improve your browsing experience by altering particular browser settings. 

If you would like more information about how to adjust your settings you may wish to visit the BBC website My Web My Way.  This resource provides clear and comprehensive guidance designed to enable computer users to make the most of the internet whatever their ability or disability. It also links to abilitynet.org.uk which includes ‘how to’ guides to make your device easier to use.

if you experience any difficulty in accessing our website, please don’t hesitate to contact us by email at comms.team@gcvs.org.uk or by phone on 0141 332 2444. 

Glasgow Council for the Voluntary Sector
The Albany
44 Ashley Street
Glasgow G3 6DS

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